Returns & Exchanges
At Lovers Playground, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most unused and unopened items. Due to the intimate nature of our products, certain health and hygiene restrictions apply to ensure the safety of all our customers.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the unused products in their original packaging, ensuring all tags, manuals, and seals remain intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing